Firm Connection (Pvt) Ltd is a proudly Zimbabwean company incorporated on 7 April 2005, based in Harare, Zimbabwe, specializing in the manufacture and supply of catering equipment for commercial, institutional, and industrial use. For nearly two decades, we have supported restaurants, hotels, schools, hospitals, butcheries, factories, and businesses across Zimbabwe with durable, locally manufactured equipment designed for performance, safety, and long service life.
Our core focus is catering equipment in Zimbabwe, supported by a diverse product range that includes butchery equipment, baking equipment, school equipment, hospital equipment, refrigeration and air conditioning equipment, and industrial equipment. All our products are fabricated using high-quality materials, with custom solutions available to meet the unique needs of our clients, whether for small operations or large-scale industrial installations.
Located in New Ardbennie, Harare, Firm Connection supplies equipment nationwide across Zimbabwe, offering reliable after-sales support and technical expertise. Our commitment to quality, affordability, and local manufacturing has made us a trusted partner for businesses and institutions seeking dependable catering and industrial equipment solutions in Zimbabwe.
What we really do?
We offer manufacture, supply, maintain and service equipment used in the baking, catering, refrigeration and air conditioning industries. Our services include sales and repair of rotary ovens, dough mixers, provers, moulders, oil jacketed pots, potato peelers industrial stoves, etc
Firm Connection is an electrical engineering consultant. We are active in elcterical installations, sales and maintenance of various electromechanincal equipment.
Our services also extend to general engineering which includes metal fabrication, sheet metalwork and machining of various engineering requirements.
We are contractors in painting, paving, tiling and renovations
Our Vision
Firm Connection vision enhances the internal culture, and maintains Firm Connection’s reputation as a equipment manufacturing leader, an employer of choice, a trustworthy and respected supplier and an active community member. Firm Connection aspires to be the most respected builder, renowned for:
- Excellence
- Leadership
- Unsurpassed value
- Quality
- Professionalism
- Corporate Social Responsibility
History of Beginning
Firm Connection (PVT) LTD is a young, indigenous, vibrant and innovative company incorporated on the 7th of April 2005 in the Republic of Zimbabwe.
It has moulded together a professional team of staff that is qualified and experienced to give it fluid expertise all round.
The company is an electrical engineering entity which specialises in electrical equipment sales, installation, maintenance of electrica equipment including bakery and catering equipment.
Jacob Mutoredzanwa Managing Director
Merencia Matongo Sales Director
Brighton Songore Technical Manager
Samuel Chuma HR & Admin Manager
Our Mission?
The mission of Firm Connection is to build on our reputation for integrity, excellence, experience, professionalism and leadership as the nation’s finest construction organization by strict adherence to our core values and by:
- Continuously improving the quality of our work and services.
- Constantly striving to exceed each client’s expectations.
- Maintaining our dedication to the highest moral principles.
- Providing our people with a challenging, secure and safe environment in which to achieve personal career goals.
• Contributing to the community by researching and developing new and more efficient and eco-friendly methods and solutions for our work and services
Our Values
CORE VALUES:
- INTEGRITY – WE ARE TRUE TO OUR WORD.
Integrity is non-negotiable. Firm Connection’s employees’ is their bond. We live up to the highest standards of fairness and ethical behavior.
- TRUST & RESPECT – WE ARE OPEN AND TRANSPARENT
We at Firm Connection earn and instill trust by being accountable at every level of our performed work and in all our interactions.
- TEAM WORK – WE ARE A ONE TEAM ENTITY
Our unified culture and shared knowledge and experience help us achieve our goals.
Personnel have something to contribute and this belief is the key to our mutual success.
- INNOVATION – WE THINK OUT OF THE BOX
We strive to find the best solutions and dare to do things differently and safely.
- EXCELLENCE – WE GIVE ATTENTION TO DETAIL
Attention to detail is what makes a great project into and exceptional project. We seek and are committed to achieving outstanding performances and exceptional outcomes.
- PASSION – WE LOVE WHAT WE DO
Firm Connection’s employees love what they do. They are passionate towards their line of work and eager to take the lead and lead by example.
What can we do for you ?
Our services include a 24/7 backup service and support.
Our equipment is made of the best material that guarantees value for money
We have the best turn around periods for project delivery. Need equipment fast? We can deliver in the best possible time.
Our customer care is second to none. We understand that bad customer care kills business, so whatever you buy from us, however small, even if its a spoon; we employ the red carpet treatment throughout.